Jordan Group - Informacje prawne

STANDARD INFORMATION FORM FOR CONTRACTS RELATING TO PACKAGE TRAVEL, WHERE THE USE OF A HYPERLINK IS POSSIBLE

The combination of travel services offered to you constitutes a package within the meaning of Directive (EU) 2015/2302. Therefore, you will benefit from all EU rights applying to tourist events. The companies listed in the contract will be fully responsible for the proper performance of the tourist events as a whole.

Additionally, as required by law, the companies listed in the contract have protection in place to refund your payments and, if transport is included in the tourist events, to ensure your repatriation in the event of their insolvency.

More information on your key rights under Directive (EU) 2015/2302 can be found at this hyperlink: https://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32015L2302 .

By using the hyperlink, travelers will receive the following information: Key rights under Directive (EU) 2015/2302

– Before you enter into a travel event contract, you will receive all essential information about the travel event.

– There will always be at least one trader responsible for the proper performance of all travel services included in the contract.

– Travelers will be provided with an emergency telephone number or details of a contact point where they can get in touch with the organizer or travel agent.

– Travelers may transfer the tourist event to another person, notifying the organizer in a reasonable time beforehand, subject to any additional costs.

– The package price can only be increased if specific costs (e.g., fuel prices) go up, and if expressly provided for in the contract, and in no event later than 20 days before the start of the package. If the price increase exceeds 8% of the tourist event price, the traveler may terminate the contract. If the organizer reserves the right to increase the price, the traveler is entitled to a price reduction if the relevant costs decrease.

– Travelers may terminate the contract without paying any termination fee and get a full refund of any payments if one of the essential elements of the tourist event, other than the price, is changed significantly. If the trader responsible for the tourist event cancels it before the start date, travelers are entitled to a refund and, in some cases, compensation.

– In exceptional circumstances, such as serious security issues at the destination that are likely to affect the tourist event, travelers may cancel the contract before the start of the tourist event without paying any termination fee.

– Additionally, travelers may cancel the contract at any time before the start of the tourist event for a reasonable and justifiable fee.

– If, after the start of the package, significant parts of it cannot be provided as agreed, suitable alternative arrangements will have to be offered to the traveler at no extra cost. If alternative arrangements are not possible or the traveler rejects them for valid reasons, the organizer must provide equivalent transport back to the original departure point or another place agreed upon.

– Travelers are also entitled to a price reduction and/or compensation for damages in case the travel services are not performed or are improperly performed.

– The organizer must provide assistance to travelers in difficulty.

– In the event that the tourism organizer becomes insolvent, payments will be refunded. If the tourism organizer becomes insolvent after the start of the tourist event and if the tourist event includes transportation, travelers will be provided with return transport to the country. The companies listed in the contract have purchased protection against insolvency in the event of insolvency. Travelers may contact this entity or, in appropriate cases, the competent authority (Marshal's Office, ul. Basztowa 22, 31-156 Krakow, 12/630-3333), if the companies listed in the contract refuse to provide services due to insolvency.

Directive (EU) 2015/2302 https://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32015L2302 transposed into national law http://prawo.sejm.gov.pl/isap.nsf/download.xsp/WDU20170002361/U/D20172361Lj.pdf .

STANDARD INFORMATION FORM FOR CONTRACTS ON PARTICIPATION IN TOURIST EVENTS IF THE USE OF A HYPERLINK IS NOT POSSIBLE

The package of tourist services offered to you constitutes a tourist event within the meaning of Directive (EU) 2015/2302.

Therefore, you will be entitled to all EU rights applicable to tourist events. The companies listed in the contract will be fully responsible for the proper implementation of the entire tourist event.

Key rights under Directive (EU) 2015/2302

– Before you enter into a travel event contract, you will receive all essential information about the travel event.

– There will always be at least one trader responsible for the proper performance of all travel services included in the contract.

– Travelers will be provided with an emergency telephone number or details of a contact point where they can get in touch with the organizer or travel agent.

– Additionally, travelers may cancel the contract at any time before the start of the tourist event for a reasonable and justifiable fee.

– Travelers are also entitled to a price reduction and/or compensation for damages in case the travel services are not performed or are improperly performed.

– The organizer must provide assistance to travelers in difficulty.

STANDARD INFORMATION FORM, IN CASE THE TOUR OPERATOR PROVIDES DATA TO ANOTHER TOURISM ENTREPRENEUR, IN ACCORDANCE WITH ART. 5 PAR. 1 POINT 2 LIT. E OF THE ACT

If you conclude a contract with the company Jordan Group no later than 24 hours after receiving the booking confirmation from another company with which Jordan Group has a contract, the tourist services provided by the above-mentioned companies constitute a package holiday within the meaning of Directive (EU) 2015/2302.

In this regard, you will be entitled to all EU rights applicable to tourist events.

The company with which you concluded the initial contract will be fully responsible for the proper performance of the entire package holiday. In addition, in accordance with legal requirements, this company has security to ensure the refund of your payments and, if transport is included in the package holiday, to ensure your repatriation in the event that this company becomes insolvent.

More information about the most important rights under Directive (EU) https://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32015L2302.

By using the hyperlink, the traveler will receive the following information: Key rights under Directive (EU) 2015/2302

– Before you enter into a travel event contract, you will receive all essential information about the travel event.

– There will always be at least one trader responsible for the proper performance of all travel services included in the contract.

– Travelers will be provided with an emergency telephone number or details of a contact point where they can get in touch with the organizer or travel agent.

– Travelers may transfer the tourist event to another person, notifying the organizer in a reasonable time beforehand, subject to any additional costs.

– Additionally, travelers may cancel the contract at any time before the start of the tourist event for a reasonable and justifiable fee.

– If after the start of the tourist event, significant elements cannot be provided as agreed, suitable alternative arrangements must be offered to travelers at no extra cost. If the services are not provided in accordance with the contract and this substantially affects the performance of the package holiday, and the tourism organizer fails to remedy the problem, travelers may terminate the contract without any termination fee.

– Travelers are also entitled to a price reduction or compensation for damage in case of non-performance or improper performance of tourist services.

– The organizer must provide assistance to travelers in difficulty.

STANDARD INFORMATION FORM, IN CASE THE FACILITATOR OF THE ACQUISITION OF RELATED TOURISM SERVICES ONLINE WITHIN THE MEANING OF ARTICLE 6 PAR. 1 POINT 1 OF THE ACT IS A CARRIER SELLING ROUND-TRIP TICKETS

If, after selecting and paying for one tourist service, you make a reservation for additional tourist services for your trip or vacation through our company Jordan Group, you will NOT be entitled to rights applicable to package holidays under Directive (EU) 2015/2302.

In this regard, our company Jordan Group will not be responsible for the proper performance of these additional tourist services. In case of any issues, please contact the relevant service provider.

However, in the event of booking any additional tourist services during the same visit to the websites with reservations of our company Jordan Group, these services will become part of related tourist services. In such a case, Jordan Group has - in accordance with EU law requirements - protection to refund your payments to Jordan Group for services not performed due to the insolvency of Jordan Group, and if necessary, to ensure your return to your country. It should be noted that no refund is provided in case of insolvency of a particular service provider.

More information about insolvency protection is available at http://prawo.sejm.gov.pl/isap.nsf/download.xsp/WDU20170002361/U/D20172361Lj.pdf . By using the hyperlink, travelers will receive the following information: Jordan Group has purchased insolvency protection from AXA Ubezpieczenia ul. Chłodna 51, 00-867 Warsaw. Travelers can contact this entity or, where appropriate, the competent authority (Marshal's Office, ul. Basztowa 22, 31-156 Krakow, 12/630-3333) if Jordan Group refuses to provide services due to insolvency. Note: This insolvency protection does not cover agreements with parties other than Jordan Group, which may be fulfilled despite the insolvency of Jordan Group. Directive (EU) 2015/2302 https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32015L2302 transposed into national law http://prawo.sejm.gov.pl/isap.nsf/download.xsp/WDU20170002361/U/D20172361Lj.pdf .

STANDARD INFORMATION FORM IN CASE THE FACILITATOR OF ACQUIRING RELATED TOURISM SERVICES ONLINE WITHIN THE MEANING OF ARTICLE 6 PAR. 1 POINT 1 OF THE ACT IS A TOURIST ENTERPRISE OTHER THAN A CARRIER SELLING ROUND-TRIP TICKETS

If, after selecting and paying for one tourism service, you make a reservation for additional tourism services for your trip or vacation through our company Jordan Group, you will NOT be entitled to rights applicable to package holidays under Directive (EU) 2015/2302.

Therefore, our company Jordan Group will not be responsible for the proper performance of individual tourism services. In case of any issues, please contact the relevant service provider.

However, in the event of booking any additional tourism services during the same visit to the websites for reservations of our company Jordan Group, these services will become part of related tourism services. In such a case, Jordan Group has - in accordance with EU law requirements - protection to refund your payments to Jordan Group for services not performed due to the insolvency of Jordan Group. It should be noted that no refund is provided in case of insolvency of a particular service provider.

For more information on insolvency protection, please visit: http://prawo.sejm.gov.pl/isap.nsf/download.xsp/WDU20170002361/U/D20172361Lj.pdf . By using the hyperlink, travelers will receive the following information: Jordan Group has purchased insolvency protection from AXA Ubezpieczenia, ul. Chłodna 51, 00-867 Warsaw. Travelers can contact this entity or, where appropriate, the competent authority (Marshal's Office, ul. Basztowa 22, 31-156 Krakow, 12/630-3333) if Jordan Group refuses to provide tourism services due to insolvency. Note: This insolvency protection does not cover agreements with parties other than Jordan Group, which may be fulfilled despite the insolvency of Jordan Group. Directive (EU) 2015/2302 https://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32015L2302 transposed into national law http://prawo.sejm.gov.pl/isap.nsf/download.xsp/WDU20170002361/U/D20172361Lj.pdf .

STANDARD INFORMATION FORM IN CASE OF RELATED TOURISM SERVICES WITHIN THE MEANING OF ARTICLE 6 PAR. 1 POINT 1 OF THE ACT, WHEN CONTRACTS ARE CONCLUDED IN THE SIMULTANEOUS PHYSICAL PRESENCE OF THE FACILITATOR OF ACQUIRING RELATED TOURISM SERVICES, OTHER THAN A CARRIER SELLING ROUND-TRIP TICKETS, AND THE TRAVELER

In this regard, our company Jordan Group will not be responsible for the proper performance of individual tourist services. In case of any issues, please contact the relevant service provider.

However, in the event of booking any additional tourist services during the same visit to our company Jordan Group or during the same contact with our company Jordan Group, these services will become part of related tourist services.

In such a case, Jordan Group has - in accordance with EU law requirements - protection to refund your payments to Jordan Group for services not performed due to the insolvency of Jordan Group. It should be noted that no refund is provided in case of insolvency of a particular service provider. Jordan Group has purchased insolvency protection from AXA Ubezpieczenia, ul. Chłodna 51, 00-867 Warsaw. Travelers can contact this entity or, where appropriate, the competent authority (Marshal's Office, ul. Basztowa 22, 31-156 Krakow, 12/630-3333) if Jordan Group refuses to provide services due to insolvency. Note: This insolvency protection does not cover agreements with parties other than Jordan Group, which may be fulfilled despite the insolvency of Jordan Group. http://prawo.sejm.gov.pl/isap.nsf/download.xsp/WDU20170002361/U/D20172361Lj.pdf

STANDARD INFORMATION FORM IN CASE THE FACILITATOR OF ACQUIRING RELATED TOURISM SERVICES ONLINE WITHIN THE MEANING OF ARTICLE 6 PAR. 1 POINT 2 OF THE ACT IS A CARRIER SELLING ROUND-TRIP TICKETS

If you have booked additional tourism services for your trip or vacation through this link/these links, you will NOT be entitled to rights applicable to package holidays under Directive (EU) 2015/2302.

In this regard, our company Jordan Group will not be responsible for the proper performance of these additional tourism services. In case of any issues, please contact the relevant service provider.

However, in the event of booking additional tourism services through this link/these links no later than 24 hours after receiving the booking confirmation from our company Jordan Group, these services will become part of related tourism services. In such a case, Jordan Group has - in accordance with EU law requirements - protection to refund your payments to Jordan Group for services not performed due to the insolvency of Jordan Group, and if necessary, to ensure your return to the country. It should be noted that no refund is provided in case of insolvency of a particular service provider.

STANDARD INFORMATION FORM IN CASE THE FACILITATOR OF ACQUIRING RELATED TOURISM SERVICES ONLINE WITHIN THE MEANING OF ARTICLE 6 PAR. 1 POINT 2 OF THE ACT IS A TOURIST ENTERPRISE OTHER THAN A CARRIER SELLING ROUND-TRIP TICKETS

Therefore, our company Jordan Group will not be responsible for the proper performance of these additional tourism services. In case of any issues, please contact the relevant service provider.

However, in the event of booking any additional tourism services through this link/these links no later than 24 hours after receiving the booking confirmation from our company Jordan Group, these services will become part of related tourism services. In such a case, Jordan Group has - in accordance with EU law requirements - protection to refund your payments to Jordan Group for services not performed due to the insolvency of Jordan Group. It should be noted that no refund is provided in case of insolvency of a particular service provider.